Exploring the Impact of Marital Status and Workplace Environment on Mental Health among Employees in Service-Based Industries

Abstract

This study investigates the relationship between marital status, workplace environment, and mental health among employees in the Delhi National Capital Region service-oriented industries. The empirical examination also explores that Workload and Job stress, Work-life balance, Organizational culture and workplace environment also make an impact on mental health. The research combines mixed methods through questionnaires from 200 respondents who participated in stratified random sampling and qualitative components to achieve better contextual understanding. The study validates that excessive workload and insufficient work-life integration combined with weak organizational care drive persistent mental health deterioration for employees. The research data revealed that unmarried workers showed higher psychological strain than their married colleagues across all study groups. Factor analysis tests demonstrated that the constructs had excellent reliability and validity characteristics since key dimensions describe mental health outcome variability. Workplace environment proves to be a major determinant of employee well-being. The findings have been evaluated by using ANOVA and it affects these results most notably when married status is considered. Employers must adopt specific organizational initiatives that enhance mental health support because this analysis demonstrates widespread employee needs. The study extends current opinions about occupational mental health by providing detailed information about how family connections and workplace environments affect employee mental health within demanding service roles.