Exploring the Impact of Marital Status and Workplace Environment on Mental Health among Employees in Service-Based Industries

Abstract

This study offers a comprehensive examination of the factors contributing to the increasing prevalence of psychological issues among employees within service-based industries, providing a nuanced understanding of this pressing concern. The research aims to clarify the role of marital status in shaping psychological health outcomes, particularly when considering the aforementioned challenges. The findings underscore the significant influence of demanding workloads, strict deadlines, and the relentless pressures characteristic of service-oriented employment on the mental health of workers. Marital status emerges as a key predictor of mental health outcomes, with employees who are married, divorced, or have children facing situations that exacerbate stress and anxiety. The results indicate that while all employees in the service sector are susceptible to mental health difficulties, those with additional familial responsibilities—such as those who are married or have children—are particularly vulnerable.