Assessing Halal Supply Chain Performance of Skincare Product Through SCOR Model at Aesthetic Clinic in Surabaya


Indrianawati Usman
Department of Management, Faculty of Economics and Business, Universitas Airlangga, Surabaya, Indonesia

Li’izzah Gindia Manzil
Department of Management, Faculty of Economics and Business, Universitas Airlangga, Surabaya, Indonesia

Norlinda Mohd Rozar
Universiti Malaysia Terengganu

In today’s age, consumer concern for halal products and supply chains is increasing, including skin-care products. Therefore, beauty service providers must also pay attention to the quality of the cosmetic and skincare used, but also ensure implementation of halal supply chain. The aim of the study is to analyze the performance of the halal supply chain applied to skincare products used by halal-certified beauty clinics in Surabaya. This study uses a qualitative approach, and is designed as an exploratory case study-based research.  The study analyzes the performance of the halal supply chain using the SCOR version 11.0 method which was then measured its suitability with the halal standard element based on MS2200:1 (2008): Islamic Consumer Goods – Part 1: Cosmetics and Personal Care – General Guideline and Indonesian Council of Ulama no.26 (2013) regarding halal standards for cosmetic products. Result of the study found that there are two supply chain activities that are not in accordance with halal standards. First, in the “make” supply chain component of the supplier. Second, at the “delivery” supply chain component carried out by the company.  A key limitation of this study is that it focuses only on the case of the halal supply chain implementation performance of skin-care and cosmetic products. Future research can be done by analyzing a halal risk of the halal supply chain network, including detailed references and guidelines of halal standards.

Key words:Halal supply chain, Supply Chain Operation Reference (SCOR), Halal cosmetics

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